INsig2 LawTech Europe Congress Brussels 26 - 27 October 2015- Rachel Baiden -


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Rachel Baiden

Technology Training Manager, Squire Patton Boggs (UK) LLP

Rachel Baiden is the global Technology Training Manager for Squire Patton Boggs and has 17 years’ experience in the technology training industry.  Rachel is one of the founding members of LTC4 and serves on the board of directors. LTC4™ Core Competencies maximise the use of a firm’s technology to support the practice of law through industry standard core competencies and certification. As a non-profit organization, LTC4 has established legal technology core competencies and certification that all law firms can use to measure ongoing efficiency improvements. The coalition has developed two distinct certification paths – one for lawyers and one for support staff – that benefits all law firms by having commonly recognised industry standard. Rachel prides herself on finding new and innovative ways to revolutionize the delivery of training to ensure lawyers are using technology in the most efficient way. Recently Rachel successfully managed the Technology Training team on a rollout of a global document management system, using a blended learning approach. The programme consisted of  eLearning and a virtual classroom with break-out labs so individuals could undertake practical hands on tasks. This is a revolutionary approach to the legal technology training arena. Rachel is  an active member of the IT Training Managers and Professional Services eLearning Forum – a group of like-minded professionals from a wide variety and size of law firms, which meets quarterly to share experience and to discuss ideas and innovations within training.


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